Terms of Service Background

Terms of Service

Terms of Service

These Terms govern the rights and obligations between I.M.LAB, Inc. (the "Company") and users in connection with the use of CPR cloud and related web, mobile, and device services provided by the Company. By using the Services, you are deemed to have agreed to these Terms.

Article 1 (Purpose)

The purpose of these Terms is to set out the conditions and procedures for using the Services provided by the Company and the rights, obligations, and responsibilities of the Company and users.

Article 2 (Definitions)

- "Company": I.M.LAB, Inc. - "Services": CPR cloud (web and app), device applications such as CPR station, class, and plus, heartisense-related services, and the website, all provided by the Company - "Member": an institution, company, or school, and its administrators and instructors, that has been issued an administrator code (administrator account) by the Company and uses the Services - "User": a Member and all users of the Services, including trainees - "Training Data": practice results and statistics generated in the course of using the Services

Article 3 (Amendment of the Terms)

① The Company may amend these Terms within the scope that does not violate applicable law. ② When amending, the Company announces the effective date and reason from at least 7 days before the effective date (30 days in advance for changes unfavorable to users). ③ If a user does not agree to the amended Terms, the user may stop using the Services and terminate the contract; continuing to use the Services after the effective date is deemed agreement to the amended Terms.

Article 4 (Provision and Change of the Services)

① The Company provides services such as synchronization and aggregation of training results, dashboards and reports, device status monitoring and remote management, and the provision and updating of training content and software. ② The Company may change all or part of the Services as required by operational or technical needs, and gives prior notice of material changes.

Article 5 (Suspension and Maintenance of the Services)

① The Company may temporarily suspend the Services in unavoidable circumstances such as facility inspection or replacement, interruption of communications, or force majeure, and may carry out scheduled or ad hoc maintenance. ② The Company is not liable for damage arising from suspension of the Services unless there is intent or negligence on its part.

Article 6 (Formation of the Use Contract)

① A use contract is formed when the Company issues an administrator code to a Member pursuant to the supply of a license or product and the Member uses it. ② The Company does not provide a separate online sign-up procedure. ③ If there is any change to the Member's information, the Member must notify the Company within a reasonable period.

Article 7 (Responsibility for Account Management)

① The Member is responsible for managing the administrator code and password and must not allow any third party to use them. ② If a Member becomes aware of theft or unauthorized use, the Member must immediately notify the Company and follow its guidance; the Company is not liable for damage arising from a failure to do so.

Article 8 (Restriction of Use and Termination)

① Where a Member steals another's information, interferes with the operation of the Services, violates law or these Terms, or reproduces, modifies, or distributes the software without authorization, the Company may restrict use or terminate the contract and will notify the Member of the reason. ② A Member may at any time request to end use of the Services and terminate the contract.

Article 9 (Obligations of the Company)

The Company endeavors to comply with law and these Terms and to provide the Services stably, and establishes and complies with a privacy policy to protect users' personal information.

Article 10 (Obligations of Users and Prohibited Acts)

Users must not engage in any of the following acts. - Registering false information or stealing another's information - Reproducing, modifying, distributing, or reverse-engineering the software or content without authorization - Interfering with the normal operation of the Services - Infringing the intellectual property or other rights of the Company or a third party - Acts contrary to law or public order and morals

Article 11 (Training Data)

① Training Data generated in the course of using the Services belongs to the relevant Member (institution), and the Company processes it within the scope of the purposes set out in the provision of the Services and in the privacy policy. ② The Company takes reasonable measures for data storage and backup, but is not liable for data loss caused by reasons not attributable to its intent or negligence.

Article 12 (Intellectual Property)

① Intellectual property rights in the services, software, content, and trademarks created by the Company belong to the Company. ② Users must not, without the Company's prior consent, use them by reproduction, distribution, transmission, or other means, or allow a third party to do so.

Article 13 (Fees and Licenses)

① Fees for the Services and devices are governed by a separate contract between the Company and the Member, and payment is made offline, such as by tax invoice. The Company does not provide online payment through the service screen. ② The scope and term of licenses are as set out in the contract.

Article 14 (Disclaimer of Warranties)

① The Company provides the Services "AS IS" and, to the extent permitted by applicable law, does not warrant the merchantability or fitness for a particular purpose of the Services. ② The training content and measurement results are reference materials for education and training purposes, and do not replace medical judgment or professional qualifications in an actual emergency.

Article 15 (Limitation of Liability)

To the extent permitted by applicable law, the Company is not liable for damage arising from causes without its intent or gross negligence, such as force majeure, the user's fault, or a third party's unlawful act, nor for indirect, special, or consequential damages or loss of data or profits.

Article 16 (Indemnification)

① Where the Company or a user causes damage to the other party in breach of these Terms, it is liable to compensate for such damage. ② If the Company is subject to a claim or lawsuit from a third party due to a user's unlawful act or breach of these Terms, the user must indemnify and hold the Company harmless at the user's own responsibility and expense.

Article 17 (Governing Law and Jurisdiction)

These Terms are governed by the laws of the Republic of Korea, and any lawsuit arising between the Company and a user in connection with use of the Services is subject to the exclusive jurisdiction of the competent court under the Civil Procedure Act.

Article 18 (Resolution of Disputes)

The Company gives priority to handling users' legitimate opinions and complaints, and disputes not resolved through mutual consultation may be subject to applicable law and to mediation by a dispute mediation body.

Article 19 (Protection of Personal Information)

The Company protects users' personal information in accordance with applicable law and the Company's privacy policy.

Article 20 (Notice)

Where the Company gives notice to a Member, it may do so to the email designated by the Member or by a notice within the Services, and notice to an unspecified number of Members may be substituted with a posting on the service screen.

Article 21 (Addendum)

① These Terms take effect on August 6, 2026. ② These Terms apply to use relationships formed or renewed on or after the effective date, and where there is an individual contract between the Company and a user, that contract prevails. - Notice date: July 7, 2026 - Effective date: August 6, 2026